If you have a question about a product, program, service, or event that you purchased at or from grantcardone.com, please contact customer support at grantcardone.com by clicking here. Cardone Ventures, LLC (hereinafter referred to as “Cardone Ventures”, “We”, “Us”, or “Our”) does not sell or support products, programs, services, or events sold on grantcardone.com.
We at Cardone Ventures stand behind all of our products and services, and your satisfaction is very important to us. This policy applies to all purchases made from us. By purchasing a product, program, service, or event ticket, you acknowledge and agree to be bound by the terms and conditions set forth in the policies posted on our website. If you do not agree to these policies, do not purchase a ticket to the event or attend the event.
Special offers and coupons cannot be combined with any other special offers or coupons unless the special offer or coupon states otherwise in writing. Special offers and coupons are valid only while supplies last and only during the periods printed on them. Prices are subject to change without notice. If your account is in arrears or not in good standing for any reason, you will not be eligible for any special offers, flash sales, deals, bonuses, gifts with purchase, coupons, discounts, or incentives.
Most orders for apparel items are fulfilled by third-party suppliers, so we cannot refund or exchange apparel items if you ordered the wrong size, have buyer’s remorse, provide your address incorrectly, or have an unclaimed shipment returned to our third-party fulfillment center. If your shipment goes unclaimed and is returned, you will be liable for the full cost of reshipment. If any address is considered insufficient by the courier and is returned, you will be liable for the full cost of reshipment once we confirm your address. Any claims for misprinted, damaged, defective, or lost items must be submitted directly to our customer service department within 30 days. If you are not completely satisfied with any apparel or merchandise that did not come from a third-party fulfillment center, simply return the physical product in NEW condition, along with proof of purchase, within 30 days and you will receive a full refund (minus shipping and handling). Under no circumstances will we refund any shipping costs. All gift card purchases are non-refundable.
There is no refund at all on purchases of any digital products, including, without limitation, digital gift cards. All sales of digital and downloadable products are final. We strictly adhere to our policy of no refunds and no early cancellations for digital and downloadable products.
If you purchase a training program, you will have access to the training program for the amount of time stated in the product description. The purchase of a training program does not grant you any rights to share, reproduce, or resell the product in any way.
If you cancel a subscription to a digital product, the cancellation will be effective in the month in which you cancel. There are no refunds regardless of the usage of the product.
If you have any problems accessing the digital content you purchased, please contact our customer service department immediately at firstname.lastname@example.org or 503-536-0997 during the hours of 9:00 a.m. to 5:00 p.m. Pacific Time, Monday through Friday, so we can resolve the issue.
All purchases for live events are non-refundable and non-transferable with no exceptions. If, for any reason, you are unable to attend an event, you may, up to 15 days before the start of the event, request 100% credit at our online store or use the credit for a future live event; however, please be advised that only tickets purchased without restrictions are eligible for credit. Any ticket purchased as part of an agreement or with a promotional gift item, such as a “gift with purchase” is not eligible for credit, and any such ticket will become void if not used and will not be eligible for credit, refund, or transfer.
All requests for credit must be submitted to email@example.com. Please note that processing fees on ticket purchases are non-refundable and are not eligible for credit. If your ticket includes the purchase of a hotel room, the hotel room is non-refundable and non-transferable to another event. Any request for credit or to transfer the ticket to another event made less than 15 days before the event will be denied in accordance with this policy. If you transfer your ticket to another live event, there will be a one-time change fee of 25% of the ticket price or $500.00, whichever is the lesser amount.
If your live event purchase came with hotel accommodations, you must be paid in full at least 30 days before the event, or the hotel room will be forfeited without a refund or credit. Hotel accommodations are limited and available only while supplies last, and we cannot guarantee a room will be available if you have not made all of your payments in a timely fashion.
After purchasing your ticket, you must reserve your seat. If you do not reserve your seat, your ticket will be forfeited, and you will receive a store credit in the amount of the money paid, less any processing fees. If you have received your ticket gratis or as part of another purchase, the ticket will be forfeited without credit and will not be valid for any future event.
In accordance with all federal and state laws, we reserve the right to refund ticket purchases and deny access or refuse entry to any live event if we deem it necessary for the safety of the public, the speakers, our employees, and/or the participants.
Any ticket that was received as part of a purchase from an affiliate is nontransferable and nonrefundable. Those tickets must be used within the allotted time frame in the contract or they are forfeited. Once you have redeemed the ticket and/or reserved your seat for the event, they may not be canceled or changed to any other event at a future date. They may not be exchanged for any item and are not eligible for store credit.
At the event, ticket holders must show state or federal identification, and the identification must match the name of the ticket holder. You and your belongings may be searched on entry to the event. You consent to such searches and waive any claims that may arise from such searches. If you elect not to consent to such searches, you may be denied entry to the event without refund, credit, or other compensation. Under certain facility rules, certain items may not be brought into the premises, including without limitation, firearms, alcohol, drugs, controlled substances, cameras, recording devices, laser pointers, strobe lights, irritants (e.g., artificial noisemakers), and containers.
Unlawful resale (or attempted resale), counterfeiting, and copying tickets are grounds for the forfeiture of your ticket without credit, refund, or compensation. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of the policies posted on our website.
If you purchase a suite or sponsorship table at any of our events, you must provide the names of all attendees and you may not sell any space in your purchased suite or at your sponsorship table. Sponsorship tables and suites are nontransferable.
We reserve the right to refuse admission to or eject any person whose conduct we deem is disorderly, disruptive, or not in keeping with the purpose of the event. This includes, but is not limited to, anyone who uses profane, vulgar, or abusive language, who fails to comply with the venue’s rules or policies, or who violates any of the policies posted on our website. In any such event, you shall not be eligible for, and we shall not be obligated to issue you, a refund or credit for your purchase, and we shall not be liable for any incidental or consequential expenses incurred by you.
Notwithstanding anything herein to the contrary, no refund or credit shall be provided to you if you violate the policies posted on our website or if you are refused admission to or ejected from an event because of your failure to abide by all rules and policies of the event venue.
You acknowledge and agree that the event you will attend is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. You grant permission to us, the venue, and our affiliates to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements recorded at the event in any live or recorded audio, video, or photographic display or other transmissions, exhibitions, publications, or reproductions for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf.
Please contact our customer service department at 310-777-0255 during the hours of 9:00 a.m. to 6:00 p.m. Eastern Time, Monday through Friday regarding all ticket questions.
If you purchase a product or service on a monthly payment plan, you are responsible for 100% of agreed-upon payments. If any payments are not received, the entire purchase shall be canceled and the payments made up to that point shall be forfeited and will not be refunded. Access to any digital product or program will be removed. Any payment plans that include live events must be paid in full 30 days prior to the event date or your ticket will be forfeited, and you will receive a store credit in the amount paid up to 30 days from the date of the event.
If you purchase an item, ticket, or digital product and if we later offer a bonus or free gift with the same item, ticket, or digital product, we will provide the bonus or free gift to you while supplies last or within 3 months of your purchase, whichever is sooner.
If you are returning an item or requesting credit for a purchase that included a bonus or free gift, you are required to return the bonus or free gift to receive the refund or credit. If you choose to retain the bonus or free gift, your refund or store credit will be reduced by the value of the bonus or free gift.
We may invite or allow third-party vendors to sell products and services at our events. If you purchase a product or service from a third-party vendor, the third-party’s policies will apply to your purchase. We will not be able to provide any exchanges, refunds, or credits for such purchases.
Be sure to return to this policy periodically to review the most current version. We reserve the right to change or otherwise modify this policy, at any time, at our sole and absolute discretion, without prior notice; however, the effective date of the current version of this policy shall be provided at the bottom of this page. This policy was last updated on October 15, 2022.